What is the timeline for dispatching my order after purchase?
We are committed to quick service! Most orders are dispatched within 24-48 hours on weekdays. In fact, 96% of our orders are sent out within the first 24 hours of a business day by our dedicated team.
*Please note, during peak sale periods, holidays, or due to unforeseen weather events, order processing might take a bit longer, but we assure you of our best efforts.
How soon can I expect my order to arrive?
We understand the importance of prompt deliveries. Here are our shipping estimates:
- Standard shipping typically takes 5-8 business days post-order
- Priority shipping is usually 1-2 business days post-order
*Delivery dates are estimates. Some orders may arrive sooner or later than expected. If your package hasn’t arrived within 10 business days of your shipping confirmation, contact us at email@example.com, and we'll investigate with the carrier.
How can I get Free Shipping?
Enjoy Free Shipping on all orders, regardless of the total amount!
Do you offer international shipping?
We currently ship only within the United States. Stay tuned for future updates on international shipping availability.
What if my package shows as delivered, but I haven't received it?
Here are a few steps you can take:
- Check if a family member received it.
- Look for a key or notice in your mailbox.
- Ask neighbors or your apartment’s management if they’ve seen it.
If you still can't find your package 2 business days after the delivery date, email us at firstname.lastname@example.org, and we’ll assist further.
What happens if an order is returned to sender?
Orders returned to sender for reasons not due to Idaho Jones (like incorrect address, refusal, or full mailbox) will be refunded, minus shipping costs.